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How to fix keys not working on an HP11 G6A EE touchscreens

We have had a lot of HP G6A EE touch's (UK keyboard) with a few keys that have stopped working. After a lot of fiddling around the fix appears to be to unfold the keyboard cable and flatten it out. See the before and after picts:

Before with folded cable:
Note the fold in the cable.

The fix:

Not sure why they are folded in the first place. Hopefully, this simple fix will help people out.

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